RETURNS:

All sales are final. Photography prints are non-returnable.

We do our very best to ensure sturdy, safe packaging of all of our prints, but in the unfortunate case of a damaged print, a clear photo of the damaged good must be sent via email (matt@mattdsampson.com) within 3 days of receipt. Instructions for return or exchange of the damaged good will be provided in a reply email.

The Return Policy is subject to change at any time without notice.

TAKE NOTE:

We try our absolute best to ensure that the product images used on this site flawlessly depict the colors and nuances in each print. However, computer monitors and lighting vary, and we cannot guarantee that the images on your screen are a perfect portrayal of the real thing.

SHIPPING:

Shipping rates are based on size, weight and destination of package. Photography prints are made-to-order and may take up to 12 days to process before shipping.

Matthew Sampson is not responsible for any lost or stolen packages/items. All orders are sent USPS, UPS, or FedEx with tracking, unless otherwise noted. After the package is picked up at our studio, tracking is the responsibility of the purchaser.

INTERNATIONAL SHIPPING:

International orders are shipped via USPS First-Class Package International Service from the United States. This shipping method usually takes 7-10 days*.

*International packages may need additional time for delivery, up to 2 additional weeks, depending on the amount of time needed to clear customs. This amount of time is dependent on the volume of packages going through customs and each destination country's protocols. The customer is responsible for ALL duties and taxes incurred during shipment, which may be required by the courier to release the package. These totals are levied by shipment location's government and are not affiliated or charged by mattdsampson.com. Please contact your local customs bureau for additional tax and duty information and/or local tax estimates.